Cross Hotels & Resorts announced Harry Thaliwal as the Chief Executive Officer with immediate effect. An internal promotion for a highly-regarded industry maestro, Harry is renowned for his disruptive thinking that has continually generated creativity and innovation across multiple business lines. A career built upon visionary concepts, he is best encapsulated by his tenacity to change corporations through purpose and employee empowerment.
“In essence, my key focus is on growing the business. I believe we have the right people and strategy to take the business to the next level. We are looking at pushing the boundaries from our traditional base in Southeast Asia and going further abroad. If this crisis has taught us anything it is agility. From that perspective, we are now able to quickly tailor a whole suite of new options and fresh solutions that cater to the specific individual needs of potential owners,” said Harry.
“It is inevitable that international travel will return but it’s a guessing game to pinpoint an exact timeframe. Part of our business is to write new chapters for the hospitality segment and that’s exactly what we’ve done. When international travel reboots, we will be ready. While Cross Hotels & Resorts and our partners enjoy the fruits of success, we never rest on our laurels and we are constantly pushing the envelope on what’s achievable. Working closely with my team, we have fine-tuned our business fundamentals, which I am confident will set us apart from the competition. Quick, calculated decision-making will be vital in the ‘new normal’ business environment and I plan to roll out a raft of strategies that will not only add value for our stakeholders, but will also validate their relationship with Cross Hotels & Resorts.”
“Future growth is at the forefront and is my immediate priority but it is also equally important to inform our partners there is still a balanced approach to our business model. Everyone has experienced hardships over the past 12 months and we’ve had to make sacrifices. We continue to work with our partners and support our people with learning and development for staff to take them to the next stage of their careers as well as creating a more sustainable corporate social responsibility (CSR) program. Our aim is to be guardians of the environment and communities where our hotels and resorts are located. By building a network of sustainable eco-systems within our properties we can lessen our social impact while reaping the benefits of an enhanced bond with nature and people,” he said.