Rajesh Malliya, General Manager, Hyatt Centric Candolim Goa, talks about how with season demand never drips in the city and how they as a hotel are taking care of customised needs of their guests.
Tell us about the USP of your property.
Hyatt Centric is a lifestyle hotel brand that serves as a launchpad to the destination. The Hyatt Centric brand was born out of the need for Hyatt to service and target a new customer mindset: “savvy explorers” who are curious-minded travelers that want to be in the middle of the action and feel like they are tapped into the best of the destination.
Our hotel and services are uniquely designed to capture the spirit of its surrounding culture, tapping eager-to- explore business and leisure travelers into the local scene while cultivating an environment that invites discovery. Hyatt Centric Candolim Goa is ideal for travellers that want to explore not just the finest beaches, entertainment and dining, but also some of Goa’s best kept secrets. Located in the heart of North Goa, the hotel provides chic and contemporary accommodation just steps away from North Goa’s exciting attractions and vibrant energy.
Goa has hotels from all segments. How are you staying ahead of the competition?
We focus on competitive pricing, tailor-made experiences and attractive packages. Additionally, we also focus on our restaurant GROK, which is a unique dining concept in our alfresco section; serving a range of global flavours through a kebaberie, an international bread and salad bar and crafted cocktails.
What are your strategies for lean season?
Goa as a holiday market keeps changing but what stays constant is that Goa is the first choice for short vacations, MICE or corporate off sites. We have a lot of guests visiting during the monsoons as well since the monsoons in Goa are different from most parts of the country.