Fortune Hotels announced the launch of ‘Safe Stays At Fortune Hotels’, a comprehensive safety and hygiene programme for guests and associates that revolves around a safety and hygiene protocol, from pre-arrival to check-out. This programme is set on 10 pillars of safety and hygiene that will be diligently implemented across its hotels as they re-open/commence operations.
Further, the chain has tied up with TQS Global Management System, a leading Food Safety and Research Firm, to embark on a journey to acquiring CORE 19 (COVID Secure) Safe Practices Protocol blended with Deming Cycle certified under ISO Standards, for its properties pan India. All Fortune hotels will undergo a phase wise implementation, training and certification exercise over the next few months. TQS Global has been associated with the Fortune Hotels for over seven years now and has effectively trained over 350 associates for OFQUAL British certification and implemented food safety and hygiene protocols across the chain in various capacities.
Addressing the introduction of this initiative, Samir MC, Managing Director, Fortune Park Hotels said, “This hygiene programme and certification are thus important steps forward towards re-defining our spaces and experiences thereby creating a very safe, hygienic and stress-free environment for our guests.”
The ‘Safe Stays at Fortune Hotels’ programme, comprises an all-encompassing protocol and best practice adherence around 10 key pillars namely- Deep Cleaned & Sanitised Rooms, Safe Public Spaces, Social Distancing for Hospitality, F&B Hygiene and Safe Handling Procedures, Safe Meetings, Hygiene Check Stations, Trained and Sensitised Staff Members, Hygiene Code of Conduct, Emergency Response Protocol and No Contact Payments & Bill Settlements. Aimed to provide a comfortable and positive experience to guests, this end-to-end program will comprehensively cover all the departments & sub-departments of hotels including the heart-of the-house and the guest facing areas.